Friday, March 2, 2012

MSI Error 1723: There is a problem with this windows installer package.

MSI file installation errors out with "1723: There is a problem with this windows installer package.". If you try to launch a .vbs file, you get the error message "Can't find script engine "VBScript" for script "filename""

This is caused by an invalid file specified in the following Registry Value:
HKEY_CLASSES_ROOT\CLSID\{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32\Default .

The value should, in most cases be "C:\Windows\system32\VBScript.dll"

In my case, it was set to "C:\Program Files\McAfee\VirusScan Enterprise\scriptsn.dll". Apparently this was leftover from a previously uninstalled copy of McAfee VirusScan Enterprise 8.7i, which we no longer use.

In order to edit the value, you should edit the permissions on "HKEY_CLASSES_ROOT\CLSID\{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32" to give Administrators Full Control.

1 comment:

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